Customer Sales/Support Representative (CSR)

Customer Sales/Support Representative (CSR) Job in Pakistan
Software Base Solutions , Pakistan

Experience
1 Year
Salary
15,000 - 25,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
B.A/B.Com/B.Sc
Total Vacancies
2 Jobs
Posted on
Jan 15, 2018
Last Date
Feb 15, 2018
Location(s)

Job Description

Duties will includes:
A confident and clear telephone manner Can do attitude and strong work ethic
Resolve customer complaints via phone or email.
Greet customers warmly and ascertain problem or reason for calling.
Deliver excellent customer service, at all times.
Maintains continuity among work teams by documenting and co-ordinate with Sales staff.
Must have the knowledge of Social Media (Facebook, Twitter, Instagram etc)
Work with customer service manager to ensure proper customer service is being delivered.
Compile reports on overall customer satisfaction.
Punctuality and Being on time is requisite

Job Specification

Office administration.
Solid communication skills both written and verbal
Ability to be resourceful and proactive in dealing with issues that may arise.
Ability to organise, multitask, prioritise and work under pressure.
Professional appearance.
Knowledge of computers and relevant software application.
Computer skills including the ability to spreadsheet and database software operating at a highly proficient level.

Software Base Solutions

Information Technology and Services - Islamabad, Pakistan
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