Notice: Please do not apply unless you meet the below-required criteria
Celeritas Solutions is looking for an ideal candidate for the role of Client ServicesSupport position immediately.
Job Description:
- Provide client support services in accurate and timely fashion.
- Maintain a high level of professionalism and competence in every client interaction.
- Maintain high level of interaction with design and development team and can work on multiple projects
- Build positive and productive relationships with clients
- Analyze and resolve service issues promptly.
- Inform management about complex client issues and resolutions.
- Identify and develop new business opportunities with client contacts.
- Utilize effective problem solving and time management skills in client service operations.
- Develop process improvements to enhance service efficiency and effectiveness.
- Provide assistance to less experienced staffs when needed.
- Attend educational training and workshops for professional growth.
- Provide support in new product development and enhancement activities.