Call Center Agents

Call Center Agents
Proma Sat Pvt. Ltd., Pakistan

Experience
< 1 Year
Salary
12,000 - 18,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Graduation
Total Vacancies
10 Jobs
Posted on
Jan 21, 2018
Last Date
Feb 21, 2018
Location(s)

Job Description

- Inbound and Outbound calls

- Follow up on customer complaints

- Updates the client database, comments, inquiries, complaints, and actions taken.

- Completes call logs and call reports as necessary and updates them in the database.

- Previous VTS experience will be a plus point.

Job Specification

Good computer literacy.

Good knowledge of E-Maps (Google, OSM, etc).

Microsoft Office

Good phone skills/Good listener

Customer handling skills

Customer service oriented

Ability to work under pressure and within a team

Job Rewards and Benefits

Proma Sat Pvt. Ltd.

Information Technology and Services - Lahore, Pakistan
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