As a network support engineer, you’ll be responsible for maintaining the systems that allow organisations to function and communicate, both internally and externally, on a daily basis.
Depending on your level of responsibility, tasks may include upgrading the company’s communications infrastructure or installing a new system. Specific projects will vary depending on the sector and type of business you work for. For example, in a call centre you might install a new call handling system, whereas for a bank you could be providing an improved ATM network.
Regardless of the type of business, as a network support engineer you'll be responsible for designing, installing and maintaining the communications, file sharing and general IT resources used by the organisation.
It’s your job to ensure internal networks have the capacity to meet business demands. This can include making sure everyone can log onto the system without it crashing or making sure the network has the capacity to carry multimedia files (certain businesses, such as architects' offices, rely on this in order to function efficiently).