Customer Service Reprersentative Job in Pakistan Blueeast- Orient Group of Companies, Pakistan

1 Year
20,000 - 30,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Total Vacancies
10 Jobs
Posted on
Feb 14, 2018
Last Date
Mar 14, 2018

Job Description

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • To take responsibility for being the first point of contact for all callers and ensuring that a high quality of service is delivered at all times.
  • To ensure that all calls are dealt promptly and in line with agreed standards and targets.
  • To establish, develop and maintain effective working relationships with all work colleagues to ensure a ‘one team approach’ to the delivery of the company’s performance standards and the business objectives.

Job Specification

Customer Service Skills, Communication Skills, Negotiation Skills

MS Word, MS excel & Email Coordinator

Patience. If you don't see this near the top of a customer service skills list, you should just stop reading


Clear Communication Skills

Knowledge of the Product

Ability to Use "Positive Language"

Ability to "Read" Customers

Checkout jobs like Customer Service Reprersentative Jobs in Lahore Pakistan

Blueeast- Orient Group of Companies

Information Technology and Services - Lahore, Pakistan
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