Operational Requirements like ensure cleaning, proper uniform, Breakages, Expiries etc.
Ensuring good Customer Services with complaint handling
Achieving sales targets for designated pharmacy
Ensuring proper stock displays and Maintenance of FIFO
To ensure and display new supply into respective racks
To ensure Random Audits as per agreed plan
Cash handover audit and Consumer items audit at the time of shift handover
Shift Wise Cash Closing and hand over
Control store stock loss within agreed target.
Till cash & sales cash settlement and timely deposits into Banks (shifts packs)
Keeping safe keys for cash handling purpose
Taking action to address underperforming staff.
Coaching, challenging and supporting employees
Ensuring all top sellers, new collection is highlighted prominently in store
Ensuring proper data entry & verification of items before handing over to customer
Stocking, dusting and racks setting
Supervision of shift staff and act like a team player
Ensuring proper record of near expiry products as per SOP
Proper verification of stocks received
Returns handling (not more than 7 days) and entry in system from Branch manager’s login and it may be the sole responsibility of Shift In-charges to enter the data and refund and adjust items.
Bouncing record maintenance
Staff training regarding their JD's & counter efficiency.
Expiry Cross verification.
To maintain employee duty roster
To work on pharmacy layout and display
To get hands on Company’s software i.e. candela
Data sinking activity
To maintain Schedule E, Schedule D
To maintain/fetch Stock Sheet using Candela