Technical Support Staff (Whm And Cpanel)

Technical Support Staff (Whm And Cpanel) Job in Pakistan
It Wizards , Pakistan

5 Years
15,000 - 22,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Total Vacancies
1 Job
Posted on
Apr 19, 2018
Last Date
May 19, 2018

Job Description

We are a web hosting company providing linux and windows based hosting to our local and international clients.

Our clients range from small to large corporates.

We are looking for a client support executive having experiece in managing and providing support on linux and windows hosting. With proper knowledge of linux hosting platform specially WHM and CPANEL and emphasis on pop3, smtp and imap configurations, settings and troubleshooting.

Ideal candidate will work as support executive providing various day to day troubleshooting and support to customers over phone, email or online chat.

Usual day to day work include:

  • - troubleshooting emails, pop3, smtp, imap accounts.
  • - IP pool black listing and de-listing request to main ip providers.
  • - Checking hosting and other related options on the cpanel
  • - FTP and uploading of websites
  • - Database / my sql connection
  • - Password reset / updating on customer request.

Job Specification

  • Whm / cpanel
  • pop3 , smtp, imap, ssl
  • ftp
  • Email troubleshooting
  • Website trobuleshooting
  • Database / mysql
  • php myadmin

It Wizards

Internet - Karachi, Pakistan
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