Call Center Operations Manager Job in Pakistan SPAN BPO, Pakistan Premium Job

Experience
3 Years
Salary
50,000 - 70,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
bachelor degree
Total Vacancies
2 Jobs
Posted on
Apr 28, 2018
Last Date
May 30, 2018
Location(s)

Job Description

Manager is responsible for the daily operation of the department Contact center, including business objectives, performance and resource management.

Specific responsibilities include staffing and schedule adherence, training, quality assurance, provider schedule template review and protocol development and maintenance.

Significant interaction with internal and external stakeholders and other parties.

Job Specification

Qualifications:

3 years of experience in practice manager of service lines or call center operations and management techniques.

Entails comprehensive understanding of marketing strategies, appointment scheduling and registration, call center operations and management practices.

UK accent preferred

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SPAN BPO

Information Services - Rawalpindi, Pakistan
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