Please read the job post carefully, irrelavant resume will not be entertained, so please do not waste time sending your irrelavant resume to us..
Experienced Resource capable of the following expertise
Troubleshoot the uccx scripting ticket of advanced level
Have in depth knowledge of UCCX enviornment
Document all the steps that used to resolved the scripting tickets
Additional req. Optional: Call Manager and Unity connection knoweledge
Please read the job post carefully, irrelavant resume will not be entertained, so please do not waste time sending your irrelavant resume to us..
Good understanding of the English Language (Speaking & Understanding)
Must have UCXX virtual simulation setup & softwares installed on Laptops
Ready to take up the UCXX task & open to new ideas & stratedgies
Call centres techinical expertise in setting up the IP Phones & configure them according to the client needs & requirements
Understanding of advanced uccx script
troublshoot the existing uccx script plus design the new call center