Senior System Administrator
HosterPK, Pakistan

• Monitoring servers for stability and taking proactive and reactive measures to correct and prevent issues.
• Installing, Configuring, and Maintaining services such as Apache, Mysql, and Exim (standard cPanel services)
• Must be able to resolve all client issues including Level-3 issues.
• Must be familiar with all aspects of cPanel servers.
• MUST watch for server outage alerts and respond immediately.
• Be on time every day when shift starts.
• Provide Support to our customers via our ticketing interface. Occasional callbacks may be required from time to time to resolve issues by phone.
• Respond & Investigate Abuse Issues (spam/phishing)
• Regularly Document Solutions in Internal Staff Knowledgebase
• Regularly Document Solutions in Customer Facing Knowledgebase
• Ad-hoc work as required (system automation, account migrations, server setups etc.)

• Advanced knowledge of cPanel/WHM and common troubleshooting of cPanel/WHM servers.
• Advanced knowledge of Apache, Nginx, BIND, MySQL, PHP, Exim, Courier, Dovecot.
• Advanced knowledge of CentOS.
• Advanced experience with managing Linux RPMs and package installations, and resolving conflicts that might occur
• Ability to configure and proactively maintain servers with no control panel
• Experience with web server clustering/load balancing, and MySQL replication/clustering
• Advanced knowledge of shell scripting and advanced shell utilities
• Knowledge of shell scripting and advanced shell commands/utilities
• Experience with wide range of web hosting topics.
• Knowledge of popular open source software (Joomla, Drupal, Wordpress etc).
• Understanding of sales, ability to use experience to recommend upgrades and new services.

Job Rewards and Benefits