Phone Banking Officer Job in PakistanIBEX Global - A TRG Company, Pakistan Gallery Job

Experience
< 1 Year
Salary
15,000 - 19,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
bachelors
Total Vacancies
10 Jobs
Posted on
Aug 7, 2018
Location(s)

Job Description

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Job Specification

  • Banking & Finance knowledge (basic level)
  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Possess Knowledge of Call Centre Operations
  • Must be flexible to work in shifts
  • Good English communication skills
Checkout jobs like Phone Banking Officer Jobs in Karachi Pakistan

IBEX Global - A TRG Company

Outsourcing/Offshoring - Karachi, Pakistan
© Copyright Mustakbil.com, 2004-2018. All rights reserved.
Google Play and the Google Play logo are trademarks of Google Inc.