Phone Banking Officer Job in Pakistan IBEX Global - A TRG Company, Pakistan Gallery Job

Experience
< 1 Year
Salary
15,000 - 19,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
bachelors
Total Vacancies
10 Jobs
Posted on
Aug 7, 2018
Last Date
Sep 6, 2018
Location(s)

Job Description

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Job Specification

  • Banking & Finance knowledge (basic level)
  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Possess Knowledge of Call Centre Operations
  • Must be flexible to work in shifts
  • Good English communication skills
Checkout jobs like Phone Banking Officer Jobs in Karachi Pakistan

IBEX Global - A TRG Company

Outsourcing/Offshoring - Karachi, Pakistan
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