We are looking for a personable, experienced telesales professional to join our expanding team. In this role, you will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients. You will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion.
Consistently make a good first impression when calling leads
* Commit to departmental and individual quotas/goals
* Meet company expectations for excellent customer service
* Update contacts database when necessary
* Provide information regarding product/service in an engaging manner
* Answer all customer questions honestly and accurately
* Take relevant notes on all calls for future use and enter into database
* Process orders quickly and accurately
* Maintain a friendly, professional tone at all times
* Function as part of the team with sincere enthusiasm
Negotiate sales and address any concerns/reservations of potential customers
What you need to have:
* Outgoing and energetic attitude, Good listening skills. Practice active listening - don't interrupt customers, but engage them. ...
* Multi-tasking ability. ...
* Excellent problem-solving capabilities. ...
* Computer experience. Personable and friendly tone of voice
* Up to One years experience in a sales related role, preferably in telesales
* High school diploma or equivalent required; bachelor’s or Master degree plus