Internship Network Support Engineer (Night Shift) Internship in Pakistan Metro Consulting Grid Pvt. Ltd. , Pakistan

Fresh Graduate
10,000 - 15,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Total Vacancies
4 Jobs
Posted on
Aug 18, 2018
Last Date
Nov 18, 2018

Job Description

The position will be supporting our ever increasing customer base, as well as our field engineers, in heterogeneous environments. Along with being an extremely technically proficient individual, this position also requires the candidate to have exceptional time management skills as incident resolution must occur in a timely fashion.

Very Good English Communication Skills Required are a MUST.

Job Specification

Additionally, the candidate will learn these over the internship or should have the:

· Ability to work independently in a dynamic and complex environment Set up, test, administer and troubleshoot LAN and WAN.

· Ability to work with all major networking vendor equipment including CISCO, Checkpoint, Watch Guard, Sonicwall.

· Complete ability to work with all major monitoring tools such as LabTech, CACTI, NAGIOS.

· Experience with virtualization technologies i.e. VmWare, Citrix and Hyper-V is a plus.

· Ability to setup and troubleshoot handheld devices.

· Ability to create network documentation and create Visio diagrams for network implementations.

· Ability to work with Linux Platforms.

· Ability to manage, administer, test and troubleshoot CISCO catalyst switches and ISR appliances.

· Troubleshoot and resolve complex, critical, and sensitive technical support issues.

· Resolve customer issues through email, phone, and remote support sessions.

· Manage a personal queue of incidents by effective time management and issue prioritization.

· Ensure customer satisfaction through professionalism and swift resolution.

· Monitor organization and client networks.


CCNA, CCNP, English Fluency, Managing Small Teams - 1 to 5 People, Management Analysis

Willing to work as part of a worldwide professional support team

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Metro Consulting Grid Pvt. Ltd.

Information Technology and Services - Islamabad, Pakistan
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