Recruit and hire new employees
Train, manage, and regularly evaluate staff performance
Manage all store operations and delegate responsibilities
Supervise employees, providing coaching and mentorship to optimize productivity and increase sales
Set and monitor storeβs budget, making every effort to maximize efficiency and profits
Manage appropriate levels of stock and purchases while staying on budget
Address customer complaints/feedback in a professional manner
Plan and execute specials and promos, including year-end clearance sales
Maintain current knowledge of market/trends
Analyze and predict sales, and sale trends to make informed decisions
Uphold compliance with all legal, health, and safety guidelines
Conduct discipline, coaching, and, when necessary, termination of employees
Protect against loss by monitoring security, training staff and maintaining security cameras
Solid communication and interpersonal skills
Exceptional organization, strategic planning, and leadership skills
Strong style sense and an eye for merchandising
Familiarity with data analysis and customer traffic principles
Computer skills, including retail management software