Retail Manager

Recruit and hire new employees

Train, manage, and regularly evaluate staff performance

Manage all store operations and delegate responsibilities

Supervise employees, providing coaching and mentorship to optimize productivity and increase sales

Set and monitor store’s budget, making every effort to maximize efficiency and profits

Manage appropriate levels of stock and purchases while staying on budget

Address customer complaints/feedback in a professional manner

Plan and execute specials and promos, including year-end clearance sales

Maintain current knowledge of market/trends

Analyze and predict sales, and sale trends to make informed decisions

Uphold compliance with all legal, health, and safety guidelines

Conduct discipline, coaching, and, when necessary, termination of employees

Protect against loss by monitoring security, training staff and maintaining security cameras

Solid communication and interpersonal skills

Exceptional organization, strategic planning, and leadership skills

Strong style sense and an eye for merchandising

Familiarity with data analysis and customer traffic principles

Computer skills, including retail management software