Customer Support Officer

Customer Support Officer Job in Pakistan
Brain Telecommunication Limited , Pakistan

Experience
1 Year
Salary
18,000 - 25,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
Yes
Qualification
Bachelors
Total Vacancies
6 Jobs
Posted on
Sep 28, 2018
Last Date
Oct 19, 2018
Location(s)

Job Description

  • Attend Inbound Calls.
  • Probing issue.
  • Guide Customer accordingly.
  • Issue ticket.
  • Follow up pending ticket.
  • Record all activities in daily activity, Co-ordinate with staff.

Job Specification

  • Soft Spoken.
  • Co-operation.
  • Punctual.
  • Sub-ordination.
  • Issue Probing.
  • First Call Resolution.
  • Extensive Knowledge/Study of Networking or CCNA (Highly preferable).

Technical Requirements:

Should have knowledge of network typologies.

Switching.

Routing.

Microsoft Products.

Brain Telecommunication Limited

Telecommunications - Lahore, Pakistan
© Copyright Mustakbil.com, 2004-2019. All rights reserved.