Customer Services Representative Job in Pakistan Kamal Laboratories, Pakistan Gallery Job

Experience
< 1 Year
Salary
13,000 - 15,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Graduate
Total Vacancies
2 Jobs
Posted on
Oct 8, 2018
Last Date
Nov 7, 2018
Location(s)

Job Description

Open and maintain customer accounts by recording account information

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Maintain financial accounts by processing customer adjustments

Recommend potential products or services to management by collecting customer information and analyzing customer needs

Prepare product or service reports by collecting and analyzing customer information

Contribute to team effort by accomplishing related results as needed

Manage large amounts of incoming calls

Job Specification

Proven customer support experience

Track record of over-achieving quota

Strong phone contact handling skills and active listening

Familiar with CRM systems and practices

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize and manage time effectively

Minimum Graduate level

Checkout jobs like Customer Services Representative Jobs in Rawalpindi Pakistan

Kamal Laboratories

Pharmaceuticals - Rawalpindi, Pakistan
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