Technical Support Engineer

Technical Support Engineer Job in Pakistan
Software Base Solutions , Pakistan Gallery Job

Experience
1 Year
Salary
20,000 - 30,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
BCS/MCS/M.IT
Total Vacancies
1 Job
Posted on
Oct 26, 2018
Last Date
Jan 26, 2019
Location(s)

Job Description

IT engineer are urgently required to deliver Excellent and prompt client support remotely and ON-SITE. Answer phone calls from potential customers to explain our products and services and promote the advantages of our company versus the competition.

Ensure, that clients are proactively services in order to maintain successful long term business relationships.

  • Provide IT services and customer support remotely and on customer sites.
  • Remote/On-site software installation, troubleshooting / maintenance
  • Working knowledge of remote support and usage of team viewer
  • Basic to intermediate knowledge of SQL Server troubleshooting / Installation
  • Co-ordinate with technical team for all on-going issues to resolve customer problem.
  • Basic networking kills (IP addressing etc).
  • Build positive relationships with customers.

Job Specification

  • Excellent written and verbal communication skills in the English language.
  • Able to work in the field and willing to travel
  • Proactive attitude and ability to work under stress
  • Must have a BIKE.

Software Base Solutions

Information Technology and Services - Islamabad, Pakistan
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