Client Account Officer

Client Account Officer Job in Pakistan
Aquaguard , Pakistan

Experience
< 1 Year
Salary
25,000 - 35,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Graduate
Total Vacancies
3 Jobs
Posted on
Oct 26, 2018
Last Date
Jan 26, 2019
Location(s)

Job Description

We are looking for a Client Account Manager to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services.

In this role, you should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfill them. If you also have a background in customer service and knowledge of our industry, we’d like to meet you.

Your goal will be to help us safeguard our revenue and retain our customers

Job Specification

Proven experience as a Client Relations Officer or Relationship officer

Proven track record of meeting and exceeding targets

Background in customer service; industry knowledge is a plus

Experience tracking relevant KPIs (e.g. customer satisfaction)

Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)

A customer-oriented attitude

Excellent communication and negotiation skills

Problem-solving aptitude

Ability to work well with a team

BSc/BA in Business Administration, Marketing or a related field

Aquaguard

Consumer Services - Rawalpindi, Pakistan
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