Avira Technologies is looking for a Sr Cisco UCCE Engineer for temperary contract for the upgrade project of UCCE 10.0 to UCCE12.x within Corporate Technology. Candidate is primarily responsible for overseeing the development and upgradation of telephony platform including Unified Contact Center Enterprise (UCCE).
This position has knowledge of WAN/LAN technologies and VoIP/SIP call routing technologies and protocols, including working knowledge of TCP/IP routers, SBC’s, servers, switches, firewalls, DNS, DHCP and VXML, CVPetc.
This position must maintain high level understanding and knowledge of the company’s applications, telecommunications and data system integration and must be able to understand changes needed within the environment in order to anticipate business, customer, cross-system, cross-process, and cross-project impacts. The ability to interact with vendors to locate opportunities and improvements as well as drive resolution will be frequent. Role may be assigned other tasks as required to support the overall shared services and organizational goals.
Required Experience and Qualifications: