• Manage large number of outbound calls in a timely and efficient manner
• Follow communication scripts when handling different customer concerns
• Obtain client information by answering telephone calls, interviewing clients and verifying information
• Determine eligibility by comparing client information to requirements • Maintain and improve quality results by adhering to standards and guidelines
• Keep record of all conversations in the call center database in a comprehensible way
• Meet personal/ team qualitative and quantitative targets
• Excellent Spoken English and Communication
• Ability to work under pressure
Candidate should be located in Rawalpindi.
English Language is Required
Job Type: Full-time
Salary: Rs20,000.00 to Rs40,000.00 /month
Job Type: Full-time