Customer Relationship Executive

Customer Relationship Executive Job in Pakistan
FirstStep Communications , Pakistan Gallery Job

Experience
1 Year
Salary
35,000 - 65,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Intermediate/A-Levels or equivalent
Total Vacancies
30 Jobs
Posted on
Feb 19, 2019
Last Date
May 19, 2019
Location(s)

Job Description

  • Manage large number of inbound/outbound calls in a timely and efficient manner
  • Follow communication scripts when handling different customer concerns
  • Obtain client information by answering telephone calls, interviewing clients and verifying information
  • Determine eligibility by comparing client information to requirements
  • Maintain and improve quality results by adhering to standards and guidelines
  • Keep record of all conversations in the call center database in a comprehensible way
  • Meet personal/ team qualitative and quantitative targets

Job Specification

  • Excellent Spoken English and Communication
  • Target Oriented
  • Time Management
  • Ability to work under pressure
  • Ability to work at night
  • Computer Literacy
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