Logistics/Operations Manager Job in Pakistan GrocerApp , Pakistan

2 Years
30,000 - 40,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Total Vacancies
1 Job
Posted on
Mar 14, 2019
Last Date
Mar 30, 2019

Job Description

About the Role:

This is a unique opportunity to build, learn and scale a large size delivery operations team. You will be the key person for company, since for customers - delivery partner are the face of company and you will be leading them in Lahore.

It is a high responsibility but high rewards job and anyone who is comfortable in taking ownership and loves to solve complex challenges through technology will be the best fit.

What you’ll do:

  • Develop & Optimize Processes for delivery partners, You will scale new and existing processes to allow the business to efficiently operate and grow
  • Recruit, Train and optimize the team of delivery partners
  • Plan route optimisations to cut down delivery costs and timings, so customers can have a supreme delivery experience
  • Review logistics complaints and work with Customer Care team to resolve them on timely manner
  • Work with technology team to recommend and improve the delivery application features to improve the delivery partners experience.
  • Oversee and steer budgeting, logistics cost, per order cost to reach profitability targets.
  • Experiment with different delivery platforms from bike to rickshaw and vans to suggest best solutions for different segments/areas and orders.
  • Take ownership of GrocerApp growth, and do whatever it takes to get the job done

Job Specification

  • • 2-3+ yrs of work experience in leading a delivery/operations team.
  • Must be strong with Microsoft Excel, and running large data sheets.
  • A proactive nature; when you see an opportunity, you address it, not waiting for someone else to take initiative
  • A desire to learn and constantly improve; you're expected to take initiative and experiment with new processes or improve existing ones
  • A strong sense of empathy; everything we do is to serve our customers and driver-partners should be at the the centre of your thinking at all times
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