Responsible for monitoring, controlling & maintaining product quality level as per defined International standards.
Ensure that all testing and inspection are carried out as per defined frequency of specified standards.
Responsible for identifying quality issues e.g. defect or non-conformity arising from vendor end or production line and implementing corrective action plans in coordination with quality representatives.
Furthermore ensure the provision of day to day quality engineering technical support to the Operations team.
Assist Staff in Root Cause Analysis so that issues do not continually reoccur. Work with relevant departments to develop and maintain a vendor control quality plan.
Perform RCA (Root Cause Analysis) for customer complaints and to raise preventive actions to stop repetition of non-conformity in the process & product.
Improvement of Laboratory process & procedures and their implementation.
To handle all the quality issues of running production and report to Factory Manager.