Call Representative

Call Representative Job in Pakistan
Tax Magic , Pakistan

Experience
< 1 Year
Salary
15,000 - 25,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Graduate OR O , A Level
Total Vacancies
1 Job
Posted on
Jun 30, 2019
Last Date
Oct 9, 2019
Location(s)

Job Description

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Building lasting relationships with clients
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  • Utilizing software, databases, scripts, and tools appropriately.
  • Adhering to all company policies and procedures.

Job Specification

  • High School Diploma or equivalent.
  • Fluency in English language.
  • More education or experience may be preferred.
  • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
  • Understanding of company products, services, and policies.
  • Adaptability and accountability.

Tax Magic

Accounting - Lahore, Pakistan
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