Protégé Global is looking for Senior Communication Specialist in Night Shift with outstanding communication skills and should possess strong negotiation ability. The candidate should be enthusiastic and must have a proven work experience of atleast 3 years in customer service and in a performance oriented environment Call center / BPO experience will be preferred along with Basic IT skills (databases, MS Office etc.)
We provide competitive fixed salary + handsome commissions along with a complementary transportation service and Medical Insurance so if you have what it takes then you surely have a bright career with us.
Job Brief :
The overall responsibility of the position is to recover and collection of medical bills via e-mails and out bound phone calls.
Analyzing and answering general questions, inquiries regarding medical billing on behalf of Doctors and Clinics of USA California.
Have to recover certain amount of bills from insurance companies of US California & have to perform routine collection of medical billing related tasks.
Answering regarding Medical billings from Medical Insurance companies Negotiating on medical bills recovery
Ensure compliance to Customer Relationship Management & Attainment of desired target.
Must have a proven work experience of minimum 3 years with adequate knowledge of organizational effectiveness and operations management.
Ability to effectively communicate with all levels of the organization. Minimum 3 years of experience in Call center / BPO will be preferred.