Aftersales Officer (Contractual)

Aftersales Officer (Contractual) Job in Pakistan
Pak Suzuki Motors Co. , Pakistan Hot Job

2 Years
25,000 - 27,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
DAE (Auto & Diesel OR Mechanical) OR B-Tech (Auto & Diesel OR Mechanical)
Total Vacancies
1 Job
Posted on
Jun 21, 2019
Last Date
Sep 21, 2019

Job Description


Enhancement of customer satisfaction and retention through implementation of SAP and strengthen showroom operations and manage parts inventory and parts' sales. Also, timely resolve warranty issues for customer satisfaction.

To attend customers for service job. Prepare job cards & assign work to mechanics.

Entertain warranty claim cases and keep the record for audit purpose.

Spare parts' sales and stock maintenance & invoicing. Arrangement of parts from Head Office Karachi.

Ensuring periodic maintenance of admin bikes.

Follow up and coordination with Head Office/Area Office Karachi for timely settlement of pending warranty issues.

Reporting of daily activities to showroom manager.

Timely reporting to concerned authorities.i.e. FQI, Claim Data, In-Out reports.

Responsible of workshop tools & equipment maintenance & stock.

Inspection of motorcycles after completion of service jobs to ensure good quality after sales services.

Achieve the monthly job card and turn over targets by the implementation of SAP.

Sending weekly basis SAP hard copy to Head Office Karachi.

Sending monthly basis workshop report to Head Office Karachi.

Job Specification


Implementation of SAP

Responsible for implementation of 5S in workshop

Availability of parts in parts stock

Telephonic follow up

Education & Experience:

DAE (Auto & Diesel OR Mechanical)

B-Tech (Auto & Diesel)

Minimum 2-3 years of relevant experience required

Pak Suzuki Motors Co.

Automotive - Karachi, Pakistan
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