Customer Services Representative Job in Pakistan
Kamal Laboratories , Pakistan

Experience
Fresh Graduate
Salary
15,000 - 17,500 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Graduation
Total Vacancies
2 Jobs
Posted on
Jun 26, 2019
Last Date
Jul 14, 2019
Location(s)

Job Description

only (Female) apply

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Requires minimum Graduation degree and if having expereience in a related area will be prefered. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Typically reports to a supervisor or manager. The target is to ensure excellent service standards and maintain high customer satisfaction.

Job Specification

Customer service representative top skills & proficiencies:

Customer Service

Product Knowledge

Quality Focus

Market Knowledge

Documentation Skills

Listening Skills

Phone Skills

Resolving Conflict

Multitask

Patience

Negotiation

Positive Attitude

Attention to Detail

People Oriented

Analysis

Problem Solving

Organizational Skills

Adaptability

Ability to Work Under Pressure

Computer Skills will be preffered

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