Who We Are?
Astera?Software, based in California, USA, is a rapidly growing provider of data integration products. With Astera, you’ll get the market reach and a strong set of technology of an established company that caters to some of the biggest organizations in the world. Our vision is limitless, and we have the experience, resources, and drive to deliver.
What You’ll Do
Write, manage, and update help documents for products
Determine the needs of end users of technical documentation
Explore and select appropriate mediums and channels to disseminate the content
Standardize help content across all digital platforms and media
Study our in-house software solutions and collaborate with product experts and developers to write technical content
Make use of innovative methods such as illustrations, animations, charts etc to increase users’ understanding
Analyze and respond to customer queries and tickets on our support site
Plan and conduct training sessions (online and offline) for professionals
What You’ll Need
Leadership on demand. We expect you to take the lead wherever you deem necessary without anybody having to push you to it. At the same time, you should know when working as a team is more beneficial for the company
Manic energy. You need to come in charging each day and be ready to take the bull by the horns. Tiredness should be a foreign concept to you
Competitive nature. Being the best shouldn’t be enough for you. You make your goals, you crush them, and you lead the rest in doing the same every single time
Learner mindset.?You need to be raring to learn something new each day. Your workday should feel incomplete if you haven’t learned at least 10 new things
The 3Cs:?Courage, Curiosity, and Creativity
What We Offer
A thriving culture, with every single one of your colleagues just as smart, passionate, and driven as you are
Flexible environment,?We don’t believe in rigid hierarchies and lots of rules and restrictions
Space?here is open and inviting, where we have fun even as we work
Outstanding remuneration,?We don’t skimp on money – we’d be happy to pay you whatever you think you’re worth and are able to convince us. This comes with regular benefits and perks too, and your suggestions for more inclusions are always very welcome
A chance to be a part of something great, a chance to make your mark, and a chance to be challenged beyond anything you’ve ever experienced
Skill Set Required
Outstanding command of English language and good oral and written communication skills
Strong analytical skills
Attention to detail
Ability to work in teams and independently
Have a problem-solving approach
Passionate about learning new technologies
Ability to grasp technical concepts quickly and communicate them in an easy to understand manner
Knowledge of any programming language such as SQL is preferable but not a requisite
Minimum requirement is Bachelor’s (any major)
1+ years of working in the IT industry is preferable. But if you are a fresh graduate and think that you fit the bill, you are encouraged to apply
Skill Set Required
Outstanding command of English language and good oral and written communication skills
Strong analytical skills
Attention to detail
Ability to work in teams and independently
Have a problem-solving approach
Passionate about learning new technologies
Ability to grasp technical concepts quickly and communicate them in an easy to understand manner
Knowledge of any programming language such as SQL is preferable but not a requisite
Minimum requirement is Bachelor’s (any major)
1+ years of working in the IT industry is preferable. But if you are a fresh graduate and think that you fit the bill, you are encouraged to apply