Divine Tech Solutions is looking for a Call Center Representative inbound that will be the liaison between our company and its current and potential customers..
Job Description:
- Interacting With Computers - Using computers and computer systems to program, set up functions, enter data, or process information.
- Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems
- Managing large amounts of inbound and outbound calls in a timely manner
- Identifying customersβ needs, clarify information, research every issue and providing solutions
- Build sustainable relationships and engage customers by taking the extra mile
- Previous experience in a customer support role
- Ability to multi-task, set priorities and manage time effectively