Consult with patients and family members to discuss their health problems.
Educate patients about their condition, medication, and give them specific instructions.
Develop a care plan to address their personal health care needs.
Consult and collaborate with other health care providers and specialists to set up patient appointments and treatment plans.
Check-in on the patient regularly and evaluate and document their progress.
Assist the care team with developing and assessing health interventions.
Attend ongoing training and courses to keep abreast of new developments in health care.
Assist with securing funding for medical care as required.
Treat patients with empathy and respect and conduct oneself in a professional manner.
Comply with organizational guidelines and health care laws and regulations.
A BA/BS in Social Work, or related field.
At least 3 years' experience in care coordination or clinical practices.
Good verbal and written communications skills.
Computer skills and proficiency in Microsoft Office.
Strong analytical thinking and ability to handle multiple tasks concurrently.
Excellent customer service.
Compassion and empathy.