Customer Care Representative Job in Pakistan
Tianshi International Pakistan Co. (Pvt) Ltd , Pakistan Gallery Job

Experience
3 Years
Salary
30,000 - 35,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Bachelors Level
Total Vacancies
1 Job
Posted on
Jul 17, 2019
Last Date
Oct 17, 2019
Location(s)

Job Description

  • Answer queries from customers or phone related to business, products, stock, etc in a professional and polite manner.
  • Issue forms/Invoices for business, process counter sales, enter daily sales in TIS correctly and keep records properly. Avoid mistakes related to data entry and record keeping.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives
  • Support office staff in their tasks, and act as an active team player
  • Obtain and evaluate all relevant information to handle product and service inquiries and direct requests and unresolved issues to the designated resource.
  • Perform any other duties assigned by the Office Manager

Job Specification

  • Negotiation Skills
  • Communication Skills
  • Team Player
  • Analytical & Problem Solving Skills
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