IT Helpdesk Officer Job in Pakistan
Excellence Delivered , Pakistan

Experience
3 Years
Salary
25,000 - 35,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
BSCS/BSIT
Total Vacancies
1 Job
Posted on
Aug 20, 2019
Last Date
Oct 19, 2019
Location(s)

Job Description

  • Serving as the first point of contact for end-user support of computer systems/network on a routine basis via IT Helpdesk.
  • Assists the Network team in designing and configuring the company's local, wired and wireless, and voice systems.
  • Manages the daily activities of local network systems and perform diagnostics.
  • Responsible for installation, administration, and testing of operating systems, software, switches, cabling, and other related network components/equipment under the guidance of the Team Lead in accordance with published standards.
  • Assists the Network team in developing, monitoring, and implementing network security procedures for safeguarding all networking systems.
  • Maintains records of work completed and in-progress; and updates network documentation to record installations, upgrades, configurations, etc.
  • Manages network management programs and assists the Team Lead in preparing network status reports.
  • You must be able to prioritize remediation of issues in an environment with critical uptime requirements.

Job Specification

  • Bachelor's degree in the Computer Science/IT or equivalent and at least 1 year of experience in the Computer Systems/Network field.The below certifications/trainings are highly desirable in addition to the above requirements:
  • CCNA certification in either Routing & Switching or security.
  • Microsoft Certified Professional in Server Infrastructure.
  • Must have knowledge of the following:
    • Networking protocols, and standards
    • Active Directory, DNS, DHCP, WSUS, WDS
    • Windows Operating Systems
    • Network cabling standards and able to make network cables when required
    • VPN and VPN tunnels
    • Knowledge and experience with Linux servers, Firewalls, Network Monitoring Tools.
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