Customer Support Officer
Data Check Limited, Pakistan

Job functions:

• Maintaining a positive, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing products inside and out
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

• Graduate degree from a reputable university
• Ability to stay calm when working under pressure
• Proficient in the use of MS Excel, Word and Power Point
• Good Communication Skills
• 1 year experience working with customer support.

Job Rewards and Benefits