Customer Support Officer

Customer Support Officer Job in Pakistan
Data Check Limited , Pakistan

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1 Year
20,000 - 30,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Total Vacancies
2 Jobs
Posted on
Oct 9, 2019
Last Date
Jan 9, 2020

Job Description

Job functions:

  • Maintaining a positive, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing products inside and out
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

    Job Specification

    Customer Service Representative Requirements:

    • Graduate degree from a reputable university
    • Ability to stay calm when working under pressure
    • Proficient in the use of MS Excel, Word and Power Point
    • Good Communication Skills
    • 1 year experience working with customer support.

    Data Check Limited

    Information Technology and Services - Karachi, Pakistan