Desktop/Server Support Engineer

Desktop/Server Support Engineer Job in Pakistan
Solutions Wave , Pakistan

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3 Years
45,000 - 95,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Total Vacancies
1 Job
Posted on
Oct 14, 2019
Last Date
Jan 14, 2020

Job Description

We are seeking a Desktop/Server Support Engineer to join our team! The ideal person would be self-driven with excellent communication skills and is willing to learn new technologies. Successful candidates will have strong interpersonal skills, a confident presence, adept logical troubleshooting, hardworking, determine to find root cause of an issue for customers.

Job Specification

  • Manage all aspects of the systems platform
  • Basic troubleshooting network & system issues
  • Administration of Windows Server, Active Directory, Exchange and SQL
  • Administration of virtualization technologies
  • Installation/configuration experience of client computers/ thin clients
  • Utilize and maintain backups and disaster recovery tools for all clients on a regular basis
  • Execute sensitive data backup and restoration procedures
  • Document all technical procedures and user guides

Additional Responsibilities:

  • Improve customer service, perception, and satisfaction
  • Fast turnaround of customer requests
  • Business awareness: specific knowledge of the client and how IT relates to their business strategy and goals
  • Ability to work independently as well as with a team
  • Ability to multi-task and adapt to changes quickly
  • Assess off-hours support as needed


  • Previous experience as a network or systems administrator
  • Knowledge of TCP/IP and data protocols
  • Ability to prioritize and multitask
  • Deadline and detail-oriented
  • Strong troubleshooting and critical thinking skills

Preferred Qualifications (not immediately required):

  • Certifications in any of the following: COMPTIA A+, MCSE, MCSA, CCNA

Job Type: Full-time - Night Shift

Solutions Wave

Information Technology and Services - Lahore, Pakistan
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