Customer Services Representative
BM Technologies Pvt Ltd, Pakistan
Job Description
Looking for Customer Service Representative for Canadian based IT company.
1. Really good conversational English skills
2. Customer centered
3. Casual yet professional attitude towards clients
4. Professional email etiquettes
5. Listen with intent to understand and not just respond
6. Enthusiasm for learning product, services & ability to rationalize complex requirements
7. Self-driven with ability to maintain a detailed value-add log of all leads & timely follow-ups
8. Time management skills
9. Team player attitude with understanding to share learnings with all levels of team members
10. Ability to multitask
Job Specification
1. Really good conversational English skills
2. Customer centered
3. Casual yet professional attitude towards clients
4. Professional email etiquettes
5. Listen with intent to understand and not just respond
6. Enthusiasm for learning product, services & ability to rationalize complex requirements
7. Self-driven with ability to maintain a detailed value-add log of all leads & timely follow-ups
8. Time management skills
9. Team player attitude with understanding to share learnings with all levels of team members
10. Ability to multitask