Customer Relationship Officer

Customer Relationship Officer
Advans Pakistan Microfinance Bank Ltd., Pakistan

Experience
< 1 Year
Salary
18,000 - 25,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelors/B.Com/BA/ BSc
Total Vacancies
15 Jobs
Posted on
Nov 28, 2019
Last Date
Apr 29, 2020
Location(s)

Job Description

The Customer Relationship Officer is responsible for prospecting for clients, appraising loan clients and monitoring and developing his/her loan portfolio

He will also be responsible for developing the savings and deposits portfolio for the target groups.

Responsibilities:

To achieve given target and maintain quality of Gross Loan Portfolio.

To organize prospecting and communication actions in the zone of intervention (markets and commercial areas) by collaborating with the other Customer Relationship Officers and customer services officers.

To ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service

To assist the clients for loan application and conduct loan appraisal and to collect detailed information (personal, business, guaranties) on the field.

To organize recovery actions in case of late repayment as per internal procedures

Cross Selling other products of bank

Job Specification

Sales Skills

Communication Skills

Presentation Skills

Marketing

Job Rewards and Benefits

Advans Pakistan Microfinance Bank Ltd.

Financial Services - Karachi, Pakistan
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