Quality Assurance Manager - Call Center

Quality Assurance Manager - Call Center Job in Pakistan
Spantronics Pvt Ltd , Pakistan Gallery Job

Experience
2 Years
Salary
30,000 - 50,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Bachelors
Total Vacancies
4 Jobs
Posted on
Dec 4, 2019
Last Date
Mar 5, 2020
Location(s)

Job Description

  • Monitoring performance
  • Determining, negotiating and agreeing on quality procedures, standards and specifications
  • Setting Customer Services Standards
  • Assessing customer requirements and ensuring that these are met
  • Working with operating staff to establish procedures, standards, systems and procedures.
  • Acting as a catalyst for change and improvement in performance and quality.

Job Specification

  • Leadership skills
  • Communication and interpersonal skills
  • problem solving skills
  • Team working skills
  • Punctuality
  • Confidence
  • Excellent technical skills
  • Good numerical skills and understanding of statistics

Spantronics Pvt Ltd

Information Technology and Services - Islamabad, Pakistan
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