Customer-Oriented Service Representative
UI Xpider Technologies, Pakistan

Proven customer support experience or experience as a client service representative

Responsibilities

• Managing incoming calls and customer service inquiries
• Generating sales leads that develop into new customers
• Identifying and assessing customers’ needs to achieve satisfaction

Requirements

• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems & practices and effective communication via email
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Maters or Bachelor degree

Job Rewards and Benefits