Customer Support Officer
Zealcon, Pakistan
Job Description
A Customer support officer shall perform the following tasks
Follow up with prospect clients
Generating leads
Managing social media accounts
Looking after supervising sales team
Client handling
Product briefing and presentation
Identifying new opportunities
Liaison with customers
Processing customer orders
Supporting sales, operation and production department
Escalating any complaints
Job Specification
Communication is key in this profile. Along with that behavioral traits like good interpersonal skills, ability to handle stress, good listening skills, prompt thinking ability are some other essential features of this role.
Excellent communication skills
Team player
Good listening and problem solving skills
Ability to take and handle stress and pressure
Good interpersonal skills
Computer knowledge
Social media marketing
Pleasing personality