A USA based IT & Voip Company is looking for Customer support agents, who can provide outstanding customer support via phone and email. Our office is based in Bahria Orchard, Lahore Proficient English writing skills and a high level of computer literacy are required.
Acknowledging and resolving customer complaints.
Good communication skills
Keeping records of customer interactions, transactions, comments and complaints.
Ensure customer satisfaction and provide professional customer support.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Strong product knowledge