Senior Closer
Smart Intellect, Pakistan

We are providing opportunity to work with our Champion team as International Online Sales & Upsell Professionals.

• A minimum of 3-5 years of professional Experience in relevant field.
• Prior Sales experience; preferably Online.
• Excellent Oral & Written Communication skills in English.
• USA Accent.
• Good Sales Acumen and Aptitude.
• Excellent Persuasive & Selling Skills.
• Comfortable to work in different shifts.
• Must be a team player.

• Ensure attainment of creative content sales targets.
• Initiate new leads & maintain follow ups in order to convert leads into potential prospects.
• Deliver results by closing leads whilst ensuring all commitments are fulfilled.
• Ensure compliance to customer relationship management.
• Negotiating and renegotiating by phone, email, and Chat.
• Dealing online with International Customers on Chat.
• Engaging the clients responding to ,and solving their queries.
• Educate the customers regarding the services and products offered.
• Timely follow up and resolving customer complaints within set TAT.
• Support customers by responding to inbound email and chat and phone support as needed.
• Provide customers with first contact resolution and create a low-effort customer experience.
• Identify critical customer service issues and report them.
• Maintain flexibility in department responsibilities.
• Stay motivated, identifying personal strengths and opportunities, and work with supervisor to develop career enhancing skills.

Job Rewards and Benefits