Job Description:
Collaborate and build relationships with customers to strengthen service competitiveness
Communicate timely correspondence back to customers, track and resolving any issues regarding product
Informs clients by explaining procedures; answering questions; providing information.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures
Identifying customers’ needs, clarify information, research every issue and providing solutions
Answering phones from customers professionally and responding to customer inquiries and complaints
Job Specification:
Individual having the ability to read, write, and speak Bangla fluently
Proficient with MS Office particularly MS Excel
Excellent communication skills