We are searching for a polite, professional, experienced Call Center Representative with an American English accent. The incumbent will be responsible to get clients from Illinois specifically and from the USA generally. He will work closely with other team members to provide outstanding service to acquire clients for digital marketing, web design, technical support, by making outbound cold calling, answering questions, handling clients and making them recurring clients. The Call Center Representative may handle a high volume of outbound calls and should seek to create a positive experience for each caller. He will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
To be a successful Call Center Representative, you should be customer-focused, detail-oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.
Responsibilities: