Customer Service Representative

Customer Service Representative
Continental Call Centre Pvt.Ltd, Pakistan

Experience
4 Years
Salary
40,000 - 40,000 PKR
Job Type
Job Shift
Job Category
Traveling
Yes
Career Level
Telecommute
No
Qualification
Masters
Total Vacancies
1 Job
Posted on
Sep 4, 2020
Last Date
Dec 30, 2020
Location(s)

Job Description

We are hiring for a Customer Service Representative

Claims handlers are responsible for processing and investigating insurance claims relating to customers' policies.

This will involve working with the policyholder, colleagues, and other professionals to ensure that the claim is valid.

The role of a claims handler is to process a customer's or client's insurance claim.

Preparation, approvals, and monitoring of Credit hire agreements.

Coordination with Third-party insurances and Solicitors.

Client servicing during ongoing hires.

Monitoring agreement terminations and hire closings.

Preparation of invoices for third party insurances.

Payment follow-ups with third party insurances.

Preparation of strong allegation cases.

Appointment of new Solicitors on Bad debt cases.

Appointment of Solicitors on Litigation cases for court proceedings.

Fleet monitoring and servicing.

Training and monitoring of team members and newcomers

Job Specification

English Fluency

Basic computer literate

Time management

Negotiation skills

Job Rewards and Benefits

Continental Call Centre Pvt.Ltd

Consumer Services - Lahore, Pakistan
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