Call Center Representative

Call Center Representative Job in Pakistan
Digital Otters , Pakistan

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1 Year
15,000 - 20,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Graduate or Under Graduate
Total Vacancies
2 Jobs
Posted on
Sep 10, 2020
Last Date
Dec 30, 2020

Job Description

Manage large amounts of outbound calls in a timely manner for the United Kingdom Market
Follow communication “scripts” when handling different clients
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Job Specification

Excellent verbal communication skills

Telephone skills

Friendly and pleasant manner

Data entry skills

Typing and word processing skills

Documentation skills

Active listening skills

Attention to detail

Problem solving skills

Digital Otters

Information Technology and Services - Lahore, Pakistan