Social Media Client Support Specialist / Content Writer
XIIUM, Pakistan
Job Description
We are a small IT startup providing social media support and web presence management services for businesses. We are in need of two individuals having:
- Excellent command over the English language.
- Great communication skills.
- The ability to understand and learn things very quickly.
Description:
- The individual will be responsible for responding to client queries, mentions, and comments on various social media channels/website contact forms and keeping records of existing and potential clients on behalf of our business clients.
- He/She will be responsible for writing blogs/producing content for social media posts and carrying out some business-related web-based research work for our clients.
Our current clients are UK based solicitors and IT companies. A major chunk of queries may be related to immigration policies and personal injury. Although a plus, prior knowledge isn't required. We'll train the resource. He/She has to be a quick learner.
- The first vacancy is a full-time position where the individual will be required to work from the office itself (Second Shift).
- The second vacancy is for the weekends only - a work from home opportunity where we require the individual to respond to client queries on Saturdays/Sundays. However, initially, for training purposes, the individual will be required to attend the office during the weekdays for the next two weeks. The offered salary for the weekends-only resource is 35K-45K.
- This is a second shift position for the full-time resource - Job Timings are 1 PM - 9: 30 PM.
- The weekend resource will be required to respond as and when there are new client queries. 9 AM - 10 PM.
Job Specification
Communication,
Analytical Reasoning,
Commercial awareness,
Persuasion.
While applying, please mention whether you are applying for the full-time or the weekend position. We are currently based out in I-10/1, Islamabad