Customer Support Executive
MACE Engineering Technology, Pakistan

Experience
< 1 Year
Salary
35,000 - 40,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelors
Total Vacancies
1 Job
Posted on
Sep 25, 2020
Last Date
Jan 30, 2021
Location(s)

Job Description

About Us:

Mace Engineering Technologies is a subsidiary of Mace Engineering Group, Australia. With our headquarters in Melbourne, we support automobile enthusiasts across the globe, helping them to realize their dream cars. Originally focused on design and manufacture of performance upgrades of Holden V6 and Ford straight-6, now the desire of serving a larger market has become our priority.

We now have an extensive assortment of standard replacement and performance aftermarket components which are supplied to both established workshops and a rapidly growing customer base. Our dedicated team of qualified mechanical and automotive engineers is always ready to provide high-value solutions.

We are looking to hire an excellent “Customer Support Representative” to join our team. If you're excited to be part of a winning team, then MACE Engineering Technology is a great place to grow your career. You'll be glad becoming part of our team.

Job Description:

The role will encompass a broad spectrum of responsibilities, such as answering our customers technical inquiries with confidence and precision, expert product sales suggestions based on our customers needs through to development and research to further enhance our ever-increasing product range.

Your duties will include but are not limited to:

  • Ensure high levels of customer satisfaction through excellent sales service.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Follow communication procedures, guidelines and policies.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Ascertain customers’ needs and wants.
  • Recommend and showcase items that match customer needs.
  • Manage point-of-sale processes.
  • Keep up to date with product information.
  • Accurately describe product features and benefits.

Job Specification

To be successful in this role, you will require the following attributes:

  • Outstanding verbal and written English communication skills, Functioning knowledge of automotive engines and systems.
  • Self-motivated, focused and a dependable team member.
  • Extensive computer abilities including Excel.
  • Excellent interpersonal proficiency and manner.
  • Familiar with the necessities of customer support and sales related positions.
  • Drive and passion to become highly skilled at the level we necessitate.
  • Technical or engineering qualifications and an avid interest in performance motor vehicles.
  • and motor sport.

If you firmly believe that you are the individual suited to this role and can envision yourself as part our

dedicated team, then please click the ‘APPLY’ button and send us your resume.

Job Rewards and Benefits

Communication
Leaves

MACE Engineering Technology

Automotive - Lahore, Pakistan
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