Provide customer service to existing clients, including first contact resolution, answering inquiries, addressing concerns, resolving complaints, and providing training assistance
Participate in engagement campaigns to potential and existing clients to increase growth opportunities. Retrieve, update, and store provider data in all appropriate systems
Experience within customer service, call center, or retail preferred
Experience with relationship building with internal and external customers
Retrieve, update, and store provider data in all appropriate systems
Good communication Skills
Management skill
Good Knowledge of Mobile Applications