Customer Support Representative

Customer Support Representative
Order Directly, Pakistan

Experience
2 Years
Salary
35,000 - 50,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor
Total Vacancies
10 Jobs
Posted on
Nov 12, 2020
Last Date
Mar 30, 2021
Location(s)

Job Description

A2Z SOFT is the leading mobile apps & IT solutions company and we are now recruiting for the office administration & customer care role.

ABOUT THE ROLE:

This is a challenging role which ensures that a first class service is provided to both our internal and external customers. It is essential that you are able to demonstrate high levels of initiative, forward thinking and planning. You’ll be given all the skills and knowledge you need to have a great start in your new role. Our continued support and your positive attitude and customer focus will ensure you’re a real success !

WHAT’S NEXT:

At A2Z SOFT, we look for the best people to join us. And to help us find them, we would love to have a good look on your CV. You need to pass each stage to carry on to the next:

Follow the 'Apply' instructions and apply now.

One of our managers will call for a short telephone interview.

Job Specification

YOU WILL NEED TO HAVE:

Fluent English communication skills at every level of engagement.

Ability to plan, prioritise, work to deadlines, without supervision and on their own initiative.

High levels of drive and enthusiasm.

Attention to detail and high organisational skills (online ticketing system)

Good motivator and coordinator.

Good understanding of operations.

Learns quickly, able to develop a good knowledge of the organisation and its people.

Strong problem solving skills

Must be excellent face-to-face and telephone communicator.

Good interpersonal skills.

Forward-thinker and highly organised able to supervise the whole operation with multiple client accounts at the same time.

Able to analyse, evaluate and assess the validity and relevance of information in order to draw appropriate conclusions and make necessary recommendations.

The successful candidate will have significant administration experience preferably in the IT/Online sector. Emphasis is on being able to demonstrate first class admin skills and the aptitude to build and sustain relationships with all levels of the business.

Job Rewards and Benefits

Order Directly

Computer Software - Rawalpindi, Pakistan
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