Timings 07 PM – 04 AM (Monday- Friday)-Evening Time
Contact patients via telephone prior to their scheduled appointment.
Interview patients over the telephone to obtain complete and accurate information
Enter all patient data into the electronic medical record
Re-schedule patient appointments as required via telephone calls
and written notification to patients.
Screen and route patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling and follow-up appointment scheduling in the database.
Other duties as assigned.
Job Specification
Qualification:
Must display a 'customer first' mentality
English proficiency required (Listening and Speaking)
Self-starter and self-manager (Complete Training will be Provided)